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Windows 11 Wi-Fi Connected but No Internet: DNS, Winsock and TCP/IP Reset

MH IT SOLUTION Editorial Team · Updated August 10, 2026 · 6 min readBeginner

Connected to Wi-Fi but websites will not load? Diagnose with ping, reset the network stack, set reliable DNS and fix the adapter power settings.

Step-by-Step Video Walkthrough   Watch on YouTube ↗

Common Symptoms and Quick Fixes

Symptom Likely Cause Quick Fix
Ping to 8.8.8.8 works but websites fail DNS problem Flush DNS and set 1.1.1.1 / 8.8.8.8
Cannot ping the router Adapter, driver or DHCP issue Renew IP; update or roll back the Wi-Fi driver
Works for a few minutes then drops Adapter power saving Disable Allow the computer to turn off this device

Method 1: Diagnose with Three Pings

Run these in Command Prompt. Replace 192.168.1.1 with your router address.

ping 192.168.1.1
ping 8.8.8.8
ping google.com
1

Router failsThe problem is local: adapter, driver or DHCP. Go to Methods 2 and 4.
2

Router and 8.8.8.8 work, google.com failsIt is DNS. Go to Method 3.
3

All three workYour browser, proxy or VPN is the cause. Try another browser and disable the VPN.

Method 2: Reset the Network Stack

Run in an elevated Command Prompt, then restart the PC.

ipconfig /release
ipconfig /flushdns
ipconfig /renew
netsh winsock reset
netsh int ip reset
Pro Tip for AdministratorsWinsock reset removes third-party network filters. VPN or security software may need a repair afterwards.

Method 3: Set Reliable DNS with PowerShell

List the adapter name first, then apply the DNS servers.

Get-NetAdapter
Set-DnsClientServerAddress -InterfaceAlias "Wi-Fi" -ServerAddresses 1.1.1.1,8.8.8.8
Clear-DnsClientCache

Method 4: Fix the Adapter Driver and Power Setting

Many random disconnects come from Windows powering the adapter down.

4

Open Device ManagerRight-click Start > Device Manager > Network adapters.
5

Disable power savingDouble-click your Wi-Fi adapter > Power Management > untick Allow the computer to turn off this device to save power.
6

Roll back or update the driverDriver tab > Roll Back Driver, or download the latest driver from the laptop maker.

Frequently Asked Questions (FAQ)

Q: Is the Winsock reset safe?

Yes. It restores the network catalog to defaults and is a standard repair step.

Q: When should I use Network reset in Settings?

Last. It removes all adapters and saved VPN profiles and reinstalls them.

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